We have worked to make the process of getting your Gemstone lights as simple and hassle-free as possible:
Step 1
Estimate
Schedule a no-obligation estimate / in person explanation demo if desired ( link) ( answer all your questions)
Step 1
Step 2
Install
1) We will confirm a date
2) Colour match to your exterior colours
3) 30% deposit at time of booking
4) Most houses take one day for the install
Step 2
Step 3
Enjoy
Familiarize yourself with the App / training available if desired. Set your colours. And enjoy
Step 3
HOW GEMSTONE LIGHTS INSTALLATION WORKS
Warranty
Aurora Sky is pleased to offer a 5 year parts and 3 year service
warranty on all our products, providing you with complete peace
of mind and assurance that we've got you covered. Work with us,
and enjoy the benefits of reliable, long-term coverage. Our lights
are rated for 50,000 hours so as much as we love you we likely
won’t be seeing you anytime soon.
APP SUPPORT & TUTORIALS
Gemstone Lights has a huge support page on their website with both written and video instructions on how to do everything on their app.
https://www.gemstonelights.com/help-support
https://www.gemstonelights.com/help-support
TECH SUPPORT LINE
If you have any tech issues with the app and can't find the solution on their page.
please call the Support line @ 1-888-908-2675
please call the Support line @ 1-888-908-2675